WHO WE ARE:

Douglas Dynamics is North America’s premier manufacturer and upfitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life.

We would love to have you join our team, where we offer top notch benefits, multiple avenues for advancement and a great working environment.

HOW WE DO IT:

Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are:

Be Customer & Results Driven

Anticipate the Possibilities

Collaborate & Care

Communicate Responsibly

Develop Self & Others

Get Better Every Day

HOW YOU WILL CONTRIBUTE:

As a lead person, this individual must possess both leadership and problem-solving skills. The lead person will assist the supervisor in meeting SQDC goals as well as Parts & Accessories responsibilities in a team environment.

HOW YOU WILL MAKE A DIFFERENCE:

• Execute daily shipping and order fulfillment activities in accordance with documented standard work and established schedules.
• Print, review, and manage customer orders and pick tickets to ensure accuracy of ship dates, quantities, and documentation.
• Accurately pick, verify, package, label, and ship customer orders in compliance with SOPs and quality standards.
• Ensure all shipping documentation (work orders, bills of lading, manifests, invoices, carrier paperwork) is complete, accurate, and properly recorded.
• Monitor shipping schedules and past-due orders using OTS; communicate order status updates and required changes with Inside Sales.
• Ensure shipments are correctly scheduled or removed from carrier pickup based on order readiness.
• Confirm daily carrier pickups and complete order confirmations for all outbound shipments.
• Run end-of-day carrier reports and upload daily shipping and order documentation.
• Maintain on-time delivery performance, supporting a 98% DIFOT target, and document shipment discrepancies when they occur.
• Request parts or materials as needed to support timely order completion.
• Maintain shipping work areas, equipment, and supplies; notify leadership of maintenance or inventory needs.
• Follow all safety policies and procedures and report safety concerns to leadership.
• Provide day-to-day support to the shipping team and assist with order processing as workload requires.
• Participate in meetings and communicate operational issues or improvement opportunities as needed.
• Act as back up to Receiving Lead during their absence.

QUALIFICATIONS

Education/Experience: High school diploma or GED, knowledge of basic lean concepts (DDMS).

Experience and/or Training: The role requires experience in a manufacturing environment with hands-on shop floor exposure, along with proven ability to lead and train employees in a team setting. Candidates should have a working knowledge of basic lean manufacturing concepts, strong organizational and documentation skills, and the initiative to conduct research, perform root cause analysis, and implement corrective actions. The position also requires the ability to report daily production, communicate effectively both verbally and in writing, perform basic math, manage multiple priorities, and work a flexible schedule as needed.

Licenses/Certificates: Sit down Forklift. Stand-up preferred

Technology/Equipment: Microsoft Office, UPS World Ship, Smart Sheets, TCM, shared files and Teams

WHAT WE OFFER YOU:

A fulfilling career with the ability to contribute to an Industry leader

A comprehensive suite of benefits

Competitive salary commensurate with experience

A generous 401k match

Profit sharing for all full-time employees

Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees.

We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Douglas Dynamics we are dedicated to building a diverse, inclusive and authentic workplace.

As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability or any other characteristic protected by law.